What are your charges for appliance repair?
They are very affordable. First, there will be the coming out and diagnosis fee and then after that there will be the per hour rate for labor charge. In addition, we will also give you plenty of free advice regarding your appliance. We will not have any hidden charges at all. We will discuss all that when you schedule an appointment with us.
Do you have all the parts that my appliance may need?
Sometimes we may not have all the parts. In that case, we will make sure that we gather all the information during the initial contact with the customer so that if there is a part needed, and we do not have it, we can look for the same in advance, before coming out to repair your appliance.
When do I pay for the parts acquired for my appliances?
It depends on the parts that we get for you. For example, if the part is expensive, the customer will have to pay in advance especially if it is not returnable. For the small part that we have in stock, one can pay for them when settling the rest of the bill.
Can your service technician call me before coming out?
Yes we can call you 30 minutes before coming to your home so your not stuck waiting for us.
How are appointments set?
Appointments are set for morning or afternoon hours with a 30 minute call ahead if requested.
Does you sell, buy or trade appliances?
No, we only perform in-home repairs.
What kinds of appliances do you repair, replace, maintain and install?
Experienced technicians have experience repairing all kinds of appliances, from large to small, such as freezers, refrigerators, dryers, ovens, stoves, microwaves, washers, dishwashers, ranges, air conditioner units and trash compactors.
What should I do when my appliance breaks?
When your appliance suddenly stops working and you can't understand why, unplug it right away. You may even want to switch off the main power circuit to be safe. Wipe up any leakage that may have occurred, such as with a fridge or washing machine but turn it off before doing that. It's important to get the issue addressed right away so call a qualified appliance repair technician who can get out there immediately and address the situation. Time is of the essence, especially in cases of fridges where food may spoil quickly.
How do I know when is a good time to have my appliance fixed?
When you realize there is a malfunction, call a certified technician immediately. If you suspect there may be a problem, such as an appliance not working as it should, with diminished performance, it could need maintenance. You don't have to wait until your appliance breaks before calling a repair company. It's always best to get it checked out if you think there may be a problem, to avoid costly repairs and replacement down the road.
Can you tell me what's wrong with my appliance and what it costs to fix over the phone?
No. Simply put, it's impossible to diagnose any issues over the phone. Any type of phone diagnosis would only be a speculation because simple issues such as a broken wire could seem like much larger problems such as bad control boards or motors.
Why Do Some Appliance Cost More To Fix Than Others?
Some appliances, especially the higher end models, require more knowledge and skill to repair. Nowadays, the amount of electronics knowledge of appliances is just as important as the amount of mechanical knowledge that is required.
Is repairing an old appliance really a good investment?
When asking "How much is a new one?" you need to consider both the quality of appliance you can afford as a replacement and the option of having your existing appliance properly repaired by a competent professional. We can diagnose and evaluate your appliance to determine if it's in your best interest to repair or replace it and make a recommendation accordingly. Also, another cost associated with buying a new appliance is the "aggra-dollars." That is, the aggravation and time spent that goes along with shopping for a new appliance - having it delivered, getting it installed, and disposing of your old one. If you've experienced this joy recently, you'll realize that the aggra-dollar factor can be a very significant cost.